OUR VALUES FRAMEWORK

STATEMENT OF VALUES

National Laboratory & Research Center has been built on the core values of honesty, integrity, fairness and loyalty to employees, customers, vendors and other associates. Our corporate culture provides growth and development opportunities for all employees committed to fulfilling the Company’s vision and for continuous improvement in quality, processes and instrumental capability. Further, we strive to promote

A customer-focused environment

Dedication to customer service and satisfaction.

Mutual respect

Treat others as you would like to be treated.

The highest standards of ethics and integrity

Always do the right thing for the customer and the Company.

Continuous improvement

Utilize best practices to achieve greatest efficiency and effectiveness.

Empowerment

Accept responsibility and authority to act, make decisions in your area of accountability and always assume responsibility for the customer.

The team approach

Work together to resolve problems, improve processes and build the future in an atmosphere of mutual trust and respect.

Our greatest asset, our employees

Management commitment to value and to recognize this asset by investing in and supporting open communication, information sharing, employee involvement, empowerment and training in an environment of goodwill and trust.

Core Values

At the National Laboratory & Research Center we hold the following principles & values to be the most important, and we consider these values in making decisions:

Honesty & Communication

We build strong relationships with all of our stakeholders through open, honest, and timely communication.

Safety of our employees and community

We strive to provide a work environment that reduces risk to our employees and community by using the proper protection equipment tools and procedures.

Quality

We deliver a level of service that wins and retains customers, and we prove our capabilities and competencies by earning and maintaining world-recognized international quality standards.

Integrity

We develop trust by conducting our business and ourselves in a professional, honest, and ethical manner.

Growth

We are committed to professional development, market growth, and increased return for our shareholders. We do this by embracing, encouraging, and driving change. We strive to learn every day by being creative, open-minded, and working smart.

Team Spirit

We foster an environment that encourages participation, idea sharing, collaboration, and teamwork to achieve our goals.

Accountability

We are passionate about meeting our commitments. We take ownership and responsibility for all of our actions.